Department of Citywide Administrative Services

Course Workplace Accountability - (CMPD-8243-F24)

Portfolio Management & Supervision

Cost $ 250.00 Per Participant

Prerequisite(s) None

Credits CEU:0.6, CPE:8, PDC:6

Modality Instructor Led Classroom Training

Classroom

Address

Instructor(s) Audrey Halpern

Class Description

You might think that being accountable means you're the one who gets blamed when things go wrong. In fact, accountability is about helping people to take responsibility for their obligations. It's up to you to make sure your team knows what they are supposed to do and that they have what they need to get the job done. This webinar gives you the tools to hold your employees accountable and create a positive workplace and help you to meet your goals.

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors and continue to manage this responsibility. Accountable employees will fuel performance and productivity and generate an enhanced workplace. This course will provide you with practical and strategies that can be used to help empower employees to work towards achieving the benefits of accountability.

Objectives: 

Upon successful completion of this course, you should be able to :

• - Understand the difference between accountability and responsibility better
• - Understand the importance of taking ownership and accountability 
• - Recognize the components of building personal accountability
• - Inspire and encourage your team to take ownership over tasks
• - Describe what employees must do to become accountable
• - Engage is accountability conversations which lead to greater commitment

Target Audience: Managers, Team Leads, Supervisors