Department of Citywide Administrative Services

Course Lean Six Sigma: Introduction to Process Improvement (White Belt Certificate) - (CMPD-7784-F24)

Portfolio Management & Supervision

Cost $ 500.00 Per Participant

Prerequisite(s) None

Credits CEU:1.2, CPE:16, PDC:12

Modality Instructor Led Classroom Training

Classroom Room 24-5

Address 1 Centre St, 24th floor south, NY, NY 10007.

Instructor(s) Mark Gershon

Class Description

Are you feeling the pressure of getting more done with less time and resources?

Achieving excellent results daily is a challenge. Often, employees and managers are stretched beyond full capacity. In this seminar, participants will develop an understanding of proven methods for being more creative and resourceful when performing daily tasks. These methods, including eliminating wasteful task steps, reducing errors and improving efficiency, will result in improved productivity.

Lean Six Sigma provides tools and techniques to streamline work processes, improve time management, and produce higher quality work while delighting internal and external customers. These tools are now widely used in many government agencies and institutions.

At the completion of this program, participants will earn a Lean Six Sigma White Belt certificate.

Objectives:

• Identify the history, purpose, and goals of Lean Six Sigma
• Develop Process Mapping and Value Stream Mapping Skills
• Perform a Root Cause Analysis to solve problems at work
• Improve methods of achieving higher productivity and reducing errors
• Use new streamlined methods of accomplishing tasks and projects

 

Target Audience: Managers, Supervisors, Project leaders and Employees who are performing a leadership role