Department of Citywide Administrative Services

Course Building Better Working Relationships - (CMPD-6092-F24)

Portfolio Personal Development

Cost $ 500.00 Per Participant

Prerequisite(s) None

Credits CEU:1.2, CPE:16, PDC:12

Modality Instructor Led Classroom Training

Classroom

Address

Instructor(s) Ron Reich

Class Description

Building Better Working Relationships

Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them.

Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your career. Get set to step up and become a "conscious communicator." Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals.

Objectives:

• Define the Fundamental Competencies Needed to Achieve Solid Work Relationships
• Identify the Strengths, Weaknesses, and Opportunities in Your Workplace Relationships
• Explain how Values, Beliefs, Attitudes, and Perceptions Impact the Establishment of Trust and Respect
• Describe the Role of Social, Multiple, and Emotional Intelligences in the Workplace
• Incorporate the Skills Needed for Effective Relational Communication

Target Audience: People who want to build better work relationships, maximize impact, increase productivity, and drive results by applying effective communication and relationship management