Building Your Team Through Effective Coaching and Feedback

Course Building Your Team Through Effective Coaching and Feedback - (CMPD-9384-F24)

Portfolio Management & Supervision

Cost $ 250.00 Per Participant

Prerequisite(s) None

Credits CEU:0.6, CPE:8, PDC:6

Modality Instructor Led Classroom Training

Classroom Room 24-9

Address 1 Centre Street, 24th floor south, NY, NY 10007.

Instructor(s) Rich McLaughlin

Class Description

  • The Gallup organization will tell you their data over the last 30 years shows that the #1 reason
    people leave jobs is “Poor relationship with their boss”. This workshop focuses on the skills
    managers need to coach and develop the people under them so they not only stay, but
    thrive! We will practice many of the conversations managers need to have to build a strong
    team, including conversations around expectation-setting, orienting the team to the big
    picture, effectively praising right behaviors, delivering constructive feedback tactfully and
    handling emotions in the workplace appropriately. Also discussed is how to determine the
    best coaching approach based on the person’s ability and motivation.
     
  • Objectives:
    • Use a simple framework to set expectations
    • Learn a process to coach effectively based on both the person’s competence and
    motivation
    • Highlight effective performance in a timely manner
    • Use a simple structure to navigate hard conversations
    • Distinguish between sympathy and empathy when dealing with emotional colleagues
    • Have “check-in” conversations that engage and motivate others
     
  • Target Audience: 
  • Managers, Team Leads and Supervisors

Schedule(s)

Day Day Type Date Start Time End Time Break Time Contact Hours Modality Location
1 Full 4/21/2025 9:00 AM 5:00 PM 12:00 PM - 1:00 PM 7 ILT Citywide Training Center