Building Your Team Through Effective Coaching and Feedback
ILT
Course Building Your Team Through Effective Coaching and Feedback - (CMPD-9384-F24)
Portfolio Management & Supervision
Cost $ 250.00 Per Participant
Prerequisite(s) None
Credits CEU:0.6, CPE:8, PDC:6
Modality Instructor Led Classroom Training
Classroom Room 24-9
Address 1 Centre Street, 24th floor south, NY, NY 10007.
Instructor(s) Rich McLaughlin
Class Description
- The Gallup organization will tell you their data over the last 30 years shows that the #1 reason
people leave jobs is “Poor relationship with their boss”. This workshop focuses on the skills
managers need to coach and develop the people under them so they not only stay, but
thrive! We will practice many of the conversations managers need to have to build a strong
team, including conversations around expectation-setting, orienting the team to the big
picture, effectively praising right behaviors, delivering constructive feedback tactfully and
handling emotions in the workplace appropriately. Also discussed is how to determine the
best coaching approach based on the person’s ability and motivation.
- Objectives:
• Use a simple framework to set expectations
• Learn a process to coach effectively based on both the person’s competence and
motivation
• Highlight effective performance in a timely manner
• Use a simple structure to navigate hard conversations
• Distinguish between sympathy and empathy when dealing with emotional colleagues
• Have “check-in” conversations that engage and motivate others
- Target Audience:
- Managers, Team Leads and Supervisors
Schedule(s)
Day | Day Type | Date | Start Time | End Time | Break Time | Contact Hours | Modality | Location |
---|---|---|---|---|---|---|---|---|
1 | Full | 4/21/2025 | 9:00 AM | 5:00 PM | 12:00 PM - 1:00 PM | 7 | ILT | Citywide Training Center |