Creating Breakthrough Conversations
Course Creating Breakthrough Conversations - (CMPD-6087-F24)
Portfolio Personal Development
Cost $ 250.00 Per Participant
Prerequisite(s) None
Credits CEU:0.6, CPE:8, PDC:6
Modality Instructor Led Classroom Training
Classroom Room 24-9
Address 1 Centre Street, 24th floor south, NY, NY 10007.
Instructor(s) Tim Shea
Class Description
Creating Breakthrough Conversations
In the intense environment of our work lives, the ability to navigate difficult conversations is vital. Our one-day Breakthrough Conversations program equips professionals with the skills to tackle high-stakes interactions confidently and effectively. Participants will learn strategies for handling conversations where opinions differ, emotions run high, and outcomes are critical, turning challenges into opportunities for stronger relationships. Participants will benefit both personally and professionally. They will enhance their emotional intelligence, learning to manage emotions and respond with empathy and composure, reducing stress and improving relationships. Professionally, they will engage in productive dialogue, leading to better decision-making, increased efficiency, and a more harmonious work environment. These conversations not only resolve conflicts but also pave the way for deeper understanding and collaboration.
Objectives:
By the end of the day, attendees will leave with actionable insights and a personalized action plan. They will be equipped to handle difficult conversations with much more ease. They will also understand how to transform conflicts into breakthroughs that enhance relationships. This course is essential for any professional looking to improve their communication skills, build stronger relationships, and drive positive change within their organization.
Target Audience: Staff at all levels
Schedule(s)
Day | Day Type | Date | Start Time | End Time | Break Time | Contact Hours | Modality | Location |
---|---|---|---|---|---|---|---|---|
1 | Full | 6/30/2025 | 9:00 AM | 5:00 PM | 12:00 PM - 1:00 PM | 7 | ILT | Citywide Training Center |