The Power of Talk: Who Gets Heard in the Workplace and Why
Course THE POWER OF TALK: WHO GETS HEARD IN THE WORKPLACE AND WHY - (CMPD-6073-F24)
Portfolio Management & Supervision
Cost $ 250.00 Per Participant
Prerequisite(s) None
Credits CEU:0.6, CPE:8, PDC:6
Modality Instructor Led Classroom Training
Classroom Room 24-9
Address 1 Centre Street, 24th floor south, NY, NY 10007.
Instructor(s) Dorothy Doppstadt
Class Description
Skillful workplace communication is the most important predictor of an individual’s success. Yet, there’s more to effective communication than simply saying what we mean. It’s how we say it that determines whether we are truly being heard. Since using language is a learned social behavior, communication styles often differ from one person to the next. Understanding different communication styles is key to ensuring what we say is what gets heard. In addition, this course includes tools to take the stress out of stressful conversations.
Objectives:
• How to use easy and effective tools that improve communications skills in the workplace.
• The importance of active listening
• Understanding different linguistic styles
• How to take the stress out of stressful conversations
• Reframing for solutions
Target Audience: Staff at all levels
Schedule(s)
Day | Day Type | Date | Start Time | End Time | Break Time | Contact Hours | Modality | Location |
---|---|---|---|---|---|---|---|---|
1 | Full | 5/30/2025 | 9:00 AM | 5:00 PM | 12:00 PM - 1:00 PM | 7 | ILT | Citywide Training Center |