NYCAPS TRAC
Course NYCAPS TRAC - (NYCAPS-1040-F24)
Portfolio New York City-Specific Portfolio, No Cost Learning, NYCAPS Training
Cost Free
Prerequisite(s) None
Credits CEU:0.1, CPE:1.33, PDC:1
Modality Live Webinar
Classroom Live Webinar 5
Address Live Webinar
Instructor(s) Kola Adeeyo
Class Description
Course Title: NYCAPS TRAC
Course Description: This course is designed for Agency Human Resources Administrators to learn how to effectively log and track cases using the NYCAPS TRAC system. Participants will learn the step-by-step process of logging new cases, tracking the progress of open cases, and updating case statuses. The course also covers best practices for managing case documentation and communication within the system.
Learning Objectives:
- Understand the functionality of the NYCAPS TRAC system
- Learn how to log a new case accurately
- Track case progress and update statuses
- Review and manage case documentation and communications
Target Audience: Agency Human Resources Administrators
Schedule(s)
| Day | Day Type | Date | Start Time | End Time | Break Time | Contact Hours | Modality | Location |
|---|---|---|---|---|---|---|---|---|
| 1 | AM | 4/3/2025 | 10:00 AM | 11:00 AM | 1 | Live Webinar | Citywide Training Center |