Department of Citywide Administrative Services

Course When Work Hurts: How Managers Can Cultivate Compassion - (CMPD-8268-F25)

Portfolio Management & Supervision, No Cost Learning

Cost Free

Prerequisite(s) None

Credits CEU:0.3, CPE:4, PDC:3

Modality Instructor Led Classroom Training

Classroom Room 24-6

Address 1 Centre Street, 24th floor south, NY, NY 10007.

Instructor(s) Nancy Goldman

Class Description

Employees are suffering. The accumulation of workplace demands, erosion of boundaries between work and home, and increasing uncertainties about their futures leave employees physically, emotionally, and spiritually exhausted. Compassionate leaders promote a happier, healthier, and better-functioning workplace. 

On all key metrics that matter to employees and organizations, such as reducing interpersonal conflict, enhancing team communication and collaboration, and creating an environment where people want to come to work every day, companies with higher levels of compassion excel.

Objectives:

• Distinguish between compassion, kindness, pity and empathy
• Understand the scientifically proven benefits of compassion
• Identify 4 steps you can take to increase your compassion at work
• Practice 5 skills to increase your compassion at work
• Create ways your organization can cultivate compassion 

Target audience: 

Managers and supervisors