Department of Citywide Administrative Services

Course Engaging Teams Through Turbulent Times - (CMPD-8116-F24)

Portfolio Personal Development

Cost $ 250.00 Per Participant

Prerequisite(s) None

Credits CEU:0.6, CPE:8, PDC:6

Modality Instructor Led Classroom Training

Instructor(s) Maria Badali

Class Description

Engaging Teams Through Turbulent Times 

Change is occurring at unprecedented rates – it is happening faster, more frequently, and with increased complexity. Organizations call upon employees not just to carry on, but to remain engaged and highly productive amidst constant changes. Human beings naturally prefer consistency and predictability and, thus, tend to resist change.  Yet it’s in everyone’s interest to be able to see the opportunities inherent in change.  Now, more than ever before, employees need to develop skills to effectively cope with uncertainty by managing change.

This highly practical and experiential workshop will allow you to reflect on, assess and plan for current or anticipated changes that are top-of-mind for you.  It will give you the skills to recognize your, and others’, reactions to change. It will help you model and facilitate productive behaviors despite environmental uncertainty and turbulence, and to do so without losing sleep or slowing down.  Managers will acquire a practical set of tools to apply with their direct reports to maintain trust, productivity and quality of work under constantly changing organizational conditions. Your hands-on learning will occur through self-assessment, interactive exercises, group discussions and action planning. 

Objectives:

• Assess your personal disposition toward change, and learn to anticipate others’

reactions to change

• Build confidence in your personal ability to thrive during constant change

• Understand the key distinction between the operational and human sides of change;

acquire skills to effectively navigate both

• Learn how to identify, manage and, ultimately, overcome resistance to change

• Identify practical strategies to maintain employee engagement

Target Audience: Managers, Supervisors and Team Leaders