Department of Citywide Administrative Services

Course Making the Transition from Staff Member to Supervisor - (CMPD-8262-F25)

Portfolio Management & Supervision

Cost $ 500.00 Per Participant

Prerequisite(s) None

Credits CEU:1.2, CPE:16, PDC:12

Modality Instructor Led Classroom Training

Instructor(s) Loralyn Mears

Class Description

Be a great boss from the start of your management career.

Your former peers are now your direct reports. Do you know how to adopt the mindset of a manager, let go of your previous role and get work done through others? Communicate your priorities to your team? Set mutual goals so you can increase productivity?

Now you can lay the foundation for your management career and learn how to apply the tools to make the transition into your new role. Discover how to get more done with fewer resources, motivate your direct reports and influence others without authority. Gain the confidence to plan, organize, coach, motivate, delegate and communicate effectively. Examine your style and the styles of others using the DiSC® assessment tool and practice alternative ways to manage or

interact for best results.

How You’ll Benefit:

• Understand your new managerial responsibilities—and make a quick, effective transition to your new role
• Establish credibility and effective work styles
• Build alliances with peer managers
• Master the basic management concepts of coaching, communication, motivation, delegation and performance management
• Practice your listening and feedback skills
• Become an effective member of the management team

What You’ll Cover:

• Adopting a new manager mindset
• Knowing the expectations of your boss, subordinates, peers and clients
• Understanding the business, yourself and others
• Building effective relationships and interpersonal skills
• Setting SMART goals and initiatives
• Getting an overview of delegation techniques, knowledge and attitudes
• Applying methods for setting priorities
• Creating solutions to management challenges

Target Audience: Newly appointed or prospective managers with less than 1 year of management experience who need to quickly learn and apply basic management skills