Department of Citywide Administrative Services

Course Managing Up for Future Success - (CMPD-8264-F25)

Portfolio Management & Supervision

Cost $ 250.00 Per Participant

Prerequisite(s) None

Credits CEU:0.6, CPE:8, PDC:6

Modality Instructor Led Classroom Training

Instructor(s) Hugh Wesley Carrington

Class Description

This course is designed to equip leaders in city government agencies with the essential skills and strategies needed to effectively manage up within their agency. Managing up is crucial for leaders to navigate complex bureaucratic structures, influence decision-making processes, and drive positive change within their agencies. This course is ideal for current and aspiring leaders within city government agencies who seek to enhance their leadership capabilities, drive organizational growth, and foster collaborative relationships with superiors to achieve shared goals and objectives.

Participants will explore various techniques and best practices for building productive relationships with their superiors, effectively communicating their ideas, and advocating for their teams' needs while aligning with the agency's overarching goals. Through interactive discussions, case studies, and practical exercises, participants will develop a comprehensive understanding of the importance of managing up as a leader in a city government context and gain the confidence to implement these strategies in their day-to-day responsibilities.

Objectives:

• Understand the concept of managing up and its significance in the context of city government leadership.
• Identify key stakeholders and decision-makers within their agency and analyze their roles, interests, priorities, communication, and decision-making styles.
• Develop effective communication strategies to build rapport, gain buy-in, and convey ideas persuasively to superiors.
• Learn effective techniques for articulating ideas, proposals, conflicting priorities, and concerns to superiors persuasively and diplomatically.
• Cultivate negotiation and influence skills to advocate for resources, support, and initiatives essential for agency success.
• Implement strategies for proactive relationship-building and maintaining productive working relationships with superiors.
• Develop an action plan for implementing “managing up” strategies within their own leadership roles and fostering a culture of upward management within their teams.

Target Audience: Leaders and managers