How to Communicate with Diplomacy, Tact and Credibility
Course How to Communicate with Diplomacy, Tact and Credibility - (CMPD-8625-F25)
Portfolio Personal Development
Cost $ 250.00 Per Participant
Prerequisite(s) None
Credits CEU:0.6, CPE:8, PDC:6
Duration
1 Day(s)
Modality Instructor Led Classroom Training
Instructor(s) Amalia Moukas
Class Description
How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations. This seminar will teach you how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.
Objectives:
- Apply diplomacy and tact to be a credible and effective communicator
- Manage the impact your communications have on your image
- Develop and demonstrate better listening skills
- Define and leverage your communication style
- Utilize effective Communication Techniques
Target audience: Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation
Schedule(s)
| Day | Date | Start Time | End Time | Break Time | Contact Hours | Modality | Location | Classroom |
|---|---|---|---|---|---|---|---|---|
| 1 | 1/21/2026 | 9:00 AM | 5:00 PM | 12:00 PM - 1:00 PM | 7 | ILT | Citywide Training Center | Room 24-6 |