Department of Citywide Administrative Services

Course The Personalities of Teams - (CMPD-8077-F24)

Portfolio Management & Supervision

Cost $ 250.00 Per Participant

Prerequisite(s) None

Credits CEU:0.6, CPE:8, PDC:6

Modality Instructor Led Classroom Training

Instructor(s) Howard Leifman

Class Description

This course focuses on strengthening team relationships and enhancing team effectiveness.
The sum of individual team member personalities, the tasks the team is charged with, along
with the work environment and context in which the team functions all play a role in a
team’s personality. Participants will develop an understanding of the key characteristics of
effective teams and learn to recognize the style of leadership needed at different stages in
a team’s life cycle to drive productivity.

The goal of this course is to provide managers, supervisors and team leaders with the tools to
drive high team performance and build a positive team personality.

Objectives:
• Understand principles of teams
• View teams within an organizational context
• Understand the framework coined by Patrick Lencioni, Five Dysfunctions of a Team
• Be able to recognize what stage a team is in
• Understand strategies to guide teams based on a team’s current stage
• Understand productive versus disruptive conflict
• Be able to diagnose and strengthen characteristics that enable teams to be high
functioning

Target Audience: Managers, Supervisors and Team Leaders

There is no cost to employees; the agency covers the cost of participation for their employees.

If you require a reasonable accommodation to attend a training, please contact the DCAS Citywide Learning and Development Center at CitywideTrainingCent@dcas.nyc.gov at least 7 days before your training start date.