Department of Citywide Administrative Services

Course Managing the Multi-Generational Workforce: Leveraging the Talents of 5 Generations (In-Person) - (CMPD-8606-F24)

Portfolio New York City-Specific Portfolio, No Cost Learning, Cultural Awareness & Inclusivity

Cost Free

Prerequisite(s) None

Credits CEU:0.3, CPE:4, PDC:3

Modality Instructor Led Classroom Training

Instructor(s) Carlyle Leach

Class Description

Currently, five generations are working side by side. This melding of generations in the workplace has brought both benefits and challenges. With each generation comes a distinct set of skills and different expectations that must be managed. Working remotely (during a pandemic) has also required us to become more nimble as an employer and to redefine ways to hold employees accountable.

This course will evaluate how our multi-generational workforce has reacted to the changed environment caused by the pandemic and how they can work together to leverage each other’s talents. In addition, it will guide leadership on how they can tap into this and still maximize productivity across the different generations they are managing.

Objectives:

• Learning the facts and nuances about the five generations in the workplace
• Discovering potential challenges when interacting with the different generations and ways to foster respectful communication
• Addressing stereotypes and learning best practices to confront age bias
• Developing an action plan to connect to all generations in your workplace

Target Audience: Staff at all levels

There is no cost to employees; the agency covers the cost of participation for their employees.

If you require a reasonable accommodation to attend a training, please contact the DCAS Citywide Learning and Development Center at CitywideTrainingCent@dcas.nyc.gov at least 7 days before your training start date.