Department of Citywide Administrative Services

Course Powerful Public Speaking - (CMPD-7864-SU25)

Portfolio Personal Development

Cost $ 250.00 Per Participant

Prerequisite(s) None

Credits CEU:0.6, CPE:8, PDC:6

Modality Instructor Led Classroom Training

Instructor(s) Nina Hoch

Class Description

How you say what you say is more important than what you say. According to a UCLA study, 93% of a communicator’s effectiveness is based on non-verbal cues. This foundational program include a focus on the verbal, vocal and visual delivery techniques appropriate for the business environment, which can improve a speaker’s credibility, influence and impact. Depending on the course length other topics include; managing fear, organizing your presentation, increasing attention and interaction, handling questions, infusing humor, creating impactful visuals, and more.

Objectives: 

• Manage fear with mental, behavioral, and physical methods
• Leverage the verbal, vocal, and visual components of delivery
• Discover the attention curve and structure your content to increase attention and action
• Field or manage the various question types
• Learn tactics for stalling, disagreeing, handling hostility and generating interaction

Target audience: 

Staff at all levels

There is no cost to employees; the agency covers the cost of participation for their employees.

If you require a reasonable accommodation to attend a training, please contact the DCAS Citywide Learning and Development Center at CitywideTrainingCent@dcas.nyc.gov at least 7 days before your training start date.